Repositories / PulseOps
Incident management platform
Select a flow to inspect its ordered source evidence.
Traces a responder acknowledgement through authorization, persistence, audit history, and realtime publication.
Follows a new incident from the web form through validation, orchestration, persistence, audit logging, job dispatch, and notification delivery.
Shows how the SLA job locates overdue incidents, resolves owners, persists severity, audits the change, and notifies responders.
Explains how the incident detail page reads a bounded projection across incident and audit records.
Follows an asynchronous notification from dispatch through queue consumption and the external email adapter.
Focused flow
Traces a responder acknowledgement through authorization, persistence, audit history, and realtime publication.
The incident route authenticates the request and selects the acknowledgement use case.
The shared policy verifies the responder can change the incident.
The acknowledgement service coordinates state and responder metadata.
The repository stores the acknowledgement on the incident record.
The audit service appends the acknowledgement event.
The incident publisher emits the committed lifecycle change.
The realtime gateway delivers the update to subscribed incident screens.