OmniAtlas
Demo WorkspaceRepositories / PulseOps
Incident management platform
Select a flow to inspect its ordered source evidence.
Traces a responder acknowledgement through authorization, persistence, audit history, and realtime publication.
Follows a new incident from the web form through validation, orchestration, persistence, audit logging, job dispatch, and notification delivery.
Shows how the SLA job locates overdue incidents, resolves owners, persists severity, audits the change, and notifies responders.
Explains how the incident detail page reads a bounded projection across incident and audit records.
Follows an asynchronous notification from dispatch through queue consumption and the external email adapter.
Focused flow
Shows how the SLA job locates overdue incidents, resolves owners, persists severity, audits the change, and notifies responders.
The SLA job queries incidents that have crossed their acknowledgement deadline.
The escalation service validates the transition and coordinates the mutation.
The team repository loads the configured owners and responders.
The incident repository updates the canonical incident record.
An immutable event explains who or what escalated the incident.
The dispatcher schedules delivery to the resolved escalation targets.
